Common Questions
How should I store my Urban Tallow?
Store in a cool, dark place. Refrigeration can extend shelf life but is not necessary.
How long does it last?
Approximately 8-12 months when stored properly.
How much should I use?
Start with a pea-sized amount. A little goes a long way.
Why should I use clean hands?
Urban Tallow does not contain added preservatives, so clean hands help keep the product clean.
Can I use it on my face?
Lavender & German Chamomile and Unscented are intended for face and body. Peppermint & Patchouli is intended for body use.
Where do you ship?
Urban Tallow currently ships within the continental United States.
How quickly will my order ship?
Please allow 3-5 days for orders to ship.
Do you offer local pickup?
Yes. Local Grand Rapids pickup can be coordinated by email.
What is your return policy?
Urban Tallow does not currently accept returns, refunds or exchanges. Customers who are dissatisfied should contact Urban Tallow so the team can address their concerns.
Shipping
We currently ship within the continental United States. Please allow 3-5 days for your order to ship. Tracking information will be provided when the shipping label is created.
Return Policy
Urban Tallow does not currently accept returns, refunds, or exchanges. If you are dissatisfied with your order, please contact us directly so we can address your concerns - urbantallow@gmail.com